At Innovated Manufacturing, your satisfaction with our products is top priority. Should you want to return it here is what you need to know: Return Eligibility:    - Returns are accepted within 30 days of the purchase date.    - The Fortis must be in its original condition and in its original packaging.    - Original proof of purchase is required for all returns. Return Process:    - To initiate a return, please email Contact@innmanufacturing.com    - Ensure that the Fortis is securely packaged to prevent damage during transit. Return Shipping:    - Customers are responsible for all return shipping costs unless the return is due to a manufacturing defect or error.    - We recommend using a trackable shipping method to ensure the safe return of the product. Inspection and Refund:    - Upon receiving the returned Fortis, it will be inspected to ensure it meets the return eligibility criteria.    - If the return is approved, we will process a refund using the original payment method within five business days.    - Refunds will exclude any original shipping charges incurred. Exchanges:     - We do not offer direct exchanges. If you wish to exchange your Fortis for a different model or size, please follow the return process outlined above and place a new order for the desired product. Exceptions:    - Customized or modified Fortis tooling may not be eligible for return unless there is a manufacturing defect or error.    - Returns of Fortis purchased from third-party retailers or distributors must be handled through the original point of purchase. Contact Us:     - If you have any questions or concerns regarding our return policy or the return process, please don't hesitate to contact our customer service team for assistance at Contact@innmanufacturing.com We value your business and are dedicated to providing you with high-quality products and exceptional customer service. Thank you for choosing our End of Arm Tooling.